For you to exercise your rights under the Vortex Spas NZ 60 day right of return the following criteria must be met:
1: The eligible spa must be a new model purchased on or after the 1st of January 2016.
2: You must be able to deliver to the nearest depot. All costs of removal and return are yours.
3: You must be an individual natural person who is the title owner of the eligible spa. Businesses, corporations and partnerships do not qualify.
4: Your eligible spa must be in as new condition as determined Vortex Spas NZ by or Vortex Spas NZ’s agent. Such damage may include, without limitation, internal or external scratches, scrapes, dents, odours, rips, burns etc.
5: Your eligible spa must have been returned to the depot, in the same working order as it was on the delivery date.
6: Your eligible spa must not have been subject to any liens or other security interests.
7: A minimum of 30 days must have passed since the delivery date of your eligible spa.
8: Your eligible spa must undergo a full inspection by a Vortex Spas NZ representative before a refund is given.
9: If you choose to exercise your rights under this offer, you must notify us in writing to 1/85 Onehunga Mall Road, Onehunga, Auckland 1061.