Hi Andrew
Thank you for your email. I was just thinking this morning about the process we’ve gone through to get our much awaited spa, how effortless it was. I’m a huge fan of online shopping so when we stumbled across Vortex’s website in our search I couldn’t believe how informative and detailed it was, which is why we choose Vortex and of course its reasonable pricing.
The whole process from ordering to delivery has just been great. Neisha sent a lovely first contact email after our initial enquiry, then we probably had two more emails to follow before we took ownership of our spa and now yours, which is perfect. We’re a busy young family so taking 5 minutes out to discuss something on the phone is not ideal for me so contact via email suited perfectly. Mike the delivery guy offered a fantastic service delivering the spa, they were very well rehearsed in getting the spa off the truck and into place. Great to see such efficiency and speed. I would most definitely recommend Vortex to friends and family if they were thinking about purchasing a new spa. You guys rock!
The whole family managed to squeeze into the spa yesterday, (we are a family of 6) so it was a squeeze! But it was wonderful to see the kids in it splashing about. My husband and I are looking forward to some cooler nights when we can get in there without the children and relax. I’ll be sure to post a photo on the Facebook page of the family enjoying it.
Thanks so much for your email. We’re really pleased with our spa, the look, the quality of workmanship, its a abilities, the lot. So pleased we choose Vortex - too easy!
Kind regards,